NOORAI LLC Privacy Policy
Effective Date: September 30, 2025
At NOORAI LLC ("we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services worldwide.
By signing up or using our services, you agree to this Privacy Policy.
1. Who We Are
Controller: NOORAI LLC is the data controller for your personal data.
Contact: info@noorai.ai
Children: Our services are not intended for children. We do not knowingly collect children's data.
2. Information We Collect
We may collect the following:
- Identity & Contact Data: Name, email, phone, address.
- Account Data: Username, password, preferences.
- Transaction Data: Purchases and subscriptions.
- Payment Data: Processed securely through Stripe (we do not store credit card or bank details, though we may access payment confirmations and history via Stripe).
- Technical Data: IP address, browser type, device information.
- Usage Data: How you use our website and services.
- Marketing Preferences: Choices about receiving updates and offers.
We do not collect sensitive personal data (such as race, health, or criminal history).
3. How We Collect Data
- Directly: When you create an account, sign up for services, or contact us.
- Automatically: Through cookies, analytics, and server logs.
- Third Parties: Payments through Stripe, analytics providers (e.g., Google).
4. How We Use Your Data
We use your information to:
- Create and manage accounts.
- Process payments and deliver services.
- Communicate with you (service updates, support, marketing if you opt in).
- Improve website performance and user experience.
- Comply with legal obligations and prevent fraud.
5. Sharing Your Data
We only share your data with:
- Trusted service providers (e.g., Stripe for payments, analytics tools).
- Professional advisors (legal, tax, compliance).
- Authorities when required by law.
- Business partners in the event of a merger or acquisition.
We do not sell your personal information.
6. International Transfers
Because we operate globally, your data may be transferred outside your country. We take steps to ensure it is handled securely and in line with applicable privacy laws.
7. Security
We use technical and organizational measures to protect your data. However, no method of internet transmission is fully secure. Please keep your account credentials safe.
8. Data Retention
We keep your data only as long as necessary to:
- Provide services and maintain your account.
- Comply with legal or tax requirements.
- Resolve disputes or enforce agreements.
After this, your data may be deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Access a copy of your data.
- Correct or delete your information.
- Restrict or object to processing (e.g., marketing).
- Request data portability.
- Withdraw consent (where processing is based on consent).
You can exercise these rights by contacting us at info@noorai.ai.
10. Cookies & Tracking
We use cookies and similar technologies to remember your preferences, analyze usage, and improve services. You can disable cookies in your browser, though some features may not work properly.
11. Updates
We may update this policy from time to time. Any changes will be posted on our website with a new "Effective Date."